Marketplace Support for brands & agencies

Your eCommerce team needs an Amazon & Walmart support resource that’s dependable & scalable.

Need to grow in 2023?

Join the many ecommerce brands & agencies who
 use Marketplace Rockstar for their ecommerce marketplace support.

Your marketplace support service

Submit your eCommerce marketplace tasks via our platform, collaborate via Slack,

and get results within one business day.

 

Fast & Reliable

Get your updates reflected within in 1 business day.

ON-DEMAND SERVICE

No hidden costs. Pay as you go.

AMAZON & WALMART EXPERTS​

We handle marketplace operations for the biggest brands on Amazon & Walmart.

FLEXIBILE & SCALABLE

No contracts. Scale up or down as required.

The Service

Amazon & Walmart catalog management, 1P Vendor & 3P Seller support, Financial dispute issues, chargebacks, listing suspensions, account suspensions, Amazon FBA shipments, Walmart WFS shipments etc.

We’ve got your ecommerce marketplace support needs covered.

Amazon Seller & Vendor Central, Walmart Retail Link & Seller Center. From catalog management to contesting chargebacks.

Who is it for?

If your eCommerce brand or agency regularly has catalog, support & financial dispute issues on Amazon & Walmart then you’ve come to the right place.

For Brands

In-house teams are expensive to assemble & difficult to retain. Instead, switch on & off your on-demand marketplace support team as your ecommerce channel requirements evolve.

For Online Retailers

The sheer volume of required updates can overwhelm any marketplace retailer. Use our on-demand ecommerce marketplace support service to lighten some or all of the load.

For Agencies

Overwhelmed? Overworked? Use our on-demand marketplace support platform to ease the burden of ecommerce marketplace maintenance so that you can focus on clients’ strategy.

Send your task Today. Get results often Same-Day

Book a quick demo to see how Marketplace Rockstar can power your ecommerce marketplace support requirements.

How it works

Simply choose which marketplace support plan you require and start submitting your Amazon & Walmart support tasks

Create an account
through our app

Manage all your requests through our custom platform. No lost emails or miscommunication: everything you need in one place!

SELECT YOUR PLAN AND SUBSCRIBE

WE’LL SECURELY ACCESS YOUR AMAZON/WALMART ACCOUNT(S)

Request your first marketplace support task

Submit your Amazon or Walmart request, and we’ll assign it to your team. Easily upload any supporting files or assets.

MARKETPLACE SUPPORT TEAM gets to work

SEE MARKETPLACE RESULTS OFTEN SAME BUSINESS day

Talk to your Team if and when required

More details required or it’s an in-depth problem? No sweat! Communicate directly with your Team via Slack and resolve any issues.

SECURE COMMUNICATION VIA OUR PLATFORM

REALTIME COMMUNICATION VIA PRIVATE SLACK CHANNEL

On-marketplace results ASAP

We resolve your marketplace tasks and issues ASAP. We ensure that all modifications are truly reflected Live on your target marketplace.

WHEN REQUIRED, WE DEAL WITH AMAZON & WALMART SUPPORT UNTIL TASK COMPLETION

FILL UP YOUR QUEUE WITH MORE MARKETPLACE SUPPORT TASKS

Get your on-demand marketplace support team via cost-effective subscription

Book a quick demo to see how Marketplace Rockstar can power your ecommerce marketplace support requirements.

Feel free to get in touch with us

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